Customers should contact the Utility Billing Department to report water leaks, sewer back-ups, or water quality problems. 

In the event of any service needs, customers are advised to notify the Utility Billing Department a few days in advance. Please call 830-334-3676 during normal business hours. 

Utility Emergencies

If you have service problems after hours due to an emergency situation, call 830-334-3311.

Missed Garbage Pick-up & Damaged Carts

For missed garbage pick-ups or damaged cart replacement, call the Utility Billing Department at 830-334-3676.