Customers are billed monthly for water, sewer, gas, and garbage services. Payment is due no later than 10 days from the billing date.
After the 17th day, a penalty will be assessed on the balance. If payment still has not been received within approximately 25 days after the billing date, your service will be disconnected. Additionally, there will be a reconnection fee to have your service reinstated.
To avoid service being disconnected and being assessed the reconnect fee, customers unable to pay their bill in full by the due date should contact the Utility Billing Department to make payment arrangements.
Payment arrangements are done on a case-by-case basis. Customers must complete and sign a payment arrangement agreement.